So how do you know you are in safe hands?

Why choose The Body Clinic?

The Body Clinic has been using and is registered for the use of lasers and light since 1996.

Care Quality Commission

Even with recent deregulation of lasers and light, the key to finding a safe place for treatment is still to find a Care Quality Commission registered clinic.  The Body Clinic is registered with and regulated by the Care Quality Commission; our CQC Provider number is 1-115034651.

The Care Quality Commission is the Government Regulator for NHS and Private facilities offering medical procedures. The Care Quality Commission governs and inspects registered facilities. Not all facilities are legally registered - to find out more, go to www.cqc.org.uk

Experience

Our qualified staff has over 100 years of combined experience in the treatments that we offer.

Number of treatments

Since we have been established, we have carried out over 40,000 treatments.

Big is not always beautiful

The Body Clinic is not a national chain, where sometimes the patient is only a number and treatment is invariably carried out by a succession of different members of staff.  We pride ourselves on our personal professional service and continuity of treatment by a a staff member.  We consider the building of rapport with the patient as not only desirable, but essential.

Patient Satisfaction

The Body Clinic is committed to delivering the highest quality of care.  We carry out monthly patient surveys across all our clinics to monitor how we are performing.  We take our patients’ comments seriously in striving to improve the service that we deliver. 

Here are our figures for the last year and this year (to date)

Areas surveyed	2010*	2011*
Assessment at consultation	85%	89%
Standard of Care	88%	90%
Quality of Treatment	91%	95%
Expertise of staff	93%	96%
Attitude of Staff	89%	90%

 

(* Based on a combined rating of “Very Good” and “Excellent”.  Other rating choices in our patient survey are “Poor”, “Average” and “Good”)